Account deletion should be understandable
This overview explains the product boundary for deletion requests without claiming that every external copy disappears at the same moment.
Request deletion from your account
An authenticated account holder can submit a deletion request through the in-product support flow. The request is recorded for authorised handling before fulfilment.
Use the account associated with the data so the request remains scoped to the correct learner account.
Primary product data and external records differ
The product's fulfilment flow can remove the account and its scoped application data while retaining a minimal operational record of the deletion action.
Backups, payment processor records, email provider records, and production logs may be governed by separate retention, legal, security, or deletion procedures.
Do not rely on this page for a completion receipt
This static overview is not proof that a particular request has been completed. Request-specific status and any applicable receipt belong in the authenticated support process.